Your AC breaks down and suddenly your home becomes unbearable. The kids are cranky, you can’t sleep, and every room feels like an oven. That stress ends when our NATE-certified technicians arrive with fully stocked trucks and 30+ years of experience fixing what’s actually broken.
We don’t patch problems or sell you services you don’t need. Our air conditioning repair in Rochester, MA gets to the root cause so your system runs efficiently for years, not weeks. You get upfront pricing before we start, same-day service when possible, and the peace of mind that comes from working with a family business that’s been keeping Plymouth County homes comfortable since 1992.
Most repairs are completed the same visit. No waiting around for parts or return trips that drag out your discomfort.
We started as a family oil company in 1992 and expanded into HVAC and plumbing services by 2001. We’ve been serving Rochester and Plymouth County ever since, building a customer base of over 12,000 homeowners who trust us with their comfort.
We’re not the biggest company in Massachusetts, and we don’t want to be. We focus on doing excellent work for families who want their AC systems fixed properly the first time. When you call us, you’re talking to neighbors who understand that a broken air conditioner isn’t just an inconvenience—it’s a family emergency.
Rochester’s summer heat and humidity demand reliable cooling systems. Our technicians know the local climate challenges and stock the parts most commonly needed for repairs in this area.
First, we listen to what’s happening with your AC. Strange noises, weak airflow, warm air, or sky-high electric bills—these symptoms tell us where to start looking. Our Home Comfort Advisors ask the right questions to understand your situation before we even arrive.
Next, our NATE-certified technician runs a complete diagnostic to find the actual problem. We don’t just fix the obvious issue and leave. We check refrigerant levels, electrical connections, airflow, and system performance to catch problems before they become expensive failures.
Then we explain exactly what needs repair and provide upfront pricing. No surprises, no “while we’re here” upselling. You know the total cost before any work begins. Most AC repairs in Rochester are completed the same day using parts from our fully stocked trucks.
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Our air conditioner repair services in Rochester handle everything from simple filter replacements to complex compressor failures. We work on all brands and models of central air systems, ductless mini-splits, and heat pumps. Common repairs include refrigerant leaks, electrical control failures, thermostat malfunctions, and worn compressor components.
Rochester’s climate puts extra stress on AC systems during humid summer months. High humidity forces your air conditioner to work harder, leading to faster wear on components like capacitors, contactors, and fan motors. We stock these commonly needed parts and can often complete repairs without return visits.
We also offer maintenance plans starting at $224.40 per year that include priority service, discounts on parts and labor, and annual tune-ups that prevent most emergency breakdowns. Veterans, seniors, and first responders receive additional 5% discounts on all services. Our 24/7 emergency service ensures you’re never left without cooling when you need it most.
AC repair costs in Rochester typically range from $150 for simple fixes like thermostat issues to $2,000+ for major component replacements like compressors. Most common repairs—refrigerant leaks, electrical problems, or fan motor replacements—fall between $300-800.
We provide upfront pricing before starting any work, so you know exactly what you’ll pay. No hidden fees or surprise charges. Our diagnostic fee is applied toward the repair cost if you choose to proceed with our services.
Factors affecting repair costs include the type and age of your system, the specific problem, and whether replacement parts are readily available. Our technicians carry the most commonly needed parts, which helps keep costs down and gets your AC running faster.
Yes, we provide 24/7 emergency AC repair throughout Rochester and Plymouth County. AC failures don’t wait for convenient times, especially during Rochester’s hot, humid summers when temperatures can reach 80°F or higher.
We prioritize emergency calls and work to get a technician to your home as quickly as possible, often the same day you call. Our emergency service covers all types of AC problems—complete system failures, refrigerant leaks, electrical issues, and any situation where your cooling system stops working.
Emergency service rates apply for after-hours, weekend, and holiday calls, but we’re transparent about these costs upfront. When your family’s comfort and health are at risk from extreme heat, we believe reliable emergency service is essential, not optional.
Our NATE-certified technicians repair all major AC brands including Carrier, Trane, Goodman, Rheem, Lennox, York, American Standard, and many others. We work on central air systems, ductless mini-splits, heat pumps, and window units.
Having 30+ years in the business means we’ve seen virtually every type of cooling system installed in Rochester homes. Our trucks are stocked with universal parts that fit multiple brands, plus we maintain relationships with local suppliers for brand-specific components when needed.
Whether your system is 2 years old or 20 years old, we can diagnose the problem and provide repair options. For older systems where parts are harder to find, we’ll give you honest advice about repair versus replacement costs to help you make the best decision for your situation.
Most AC repairs in Rochester are completed within 2-4 hours, depending on the specific problem and whether we have the needed parts on our truck. Simple repairs like thermostat replacements or electrical connections might take 30-60 minutes, while more complex issues like refrigerant leaks or compressor problems can take several hours.
We carry the most commonly needed repair parts in our fully stocked trucks, which means we can complete about 80% of repairs on the first visit. For less common parts, we typically have them within 24-48 hours and can schedule a follow-up appointment quickly.
Our goal is always to restore your cooling as fast as possible. If a repair will take longer than expected, we’ll explain why and give you a realistic timeline. We understand that every hour without AC during Rochester’s summer heat affects your family’s comfort and well-being.
Yes, our Dempsey Comfort Club maintenance plans start at $224.40 per year and include annual tune-ups, priority service, and 10% discounts on parts and labor for repairs. Regular maintenance is the best way to prevent emergency breakdowns and extend your AC system’s lifespan.
During maintenance visits, we clean coils, check refrigerant levels, test electrical connections, calibrate thermostats, and inspect all system components for wear. This catches small problems before they become expensive repairs and keeps your system running efficiently to lower energy bills.
Plan members also get priority scheduling for repairs and emergency service. When everyone’s AC is failing during a heat wave, our maintenance customers get first priority. The annual savings on repairs often pays for the plan cost, plus you get the peace of mind of knowing your system is properly maintained.
Several warning signs indicate your AC needs professional attention before it fails completely. Warm air from vents, weak airflow, unusual noises like grinding or squealing, frequent on/off cycling, and higher than normal energy bills all suggest system problems.
Other red flags include moisture or leaks around the unit, bad odors when the AC runs, or if some rooms aren’t cooling properly while others are fine. These symptoms often indicate refrigerant leaks, electrical problems, or airflow restrictions that require professional diagnosis and repair.
Don’t ignore these early warning signs, especially heading into Rochester’s hottest months. What starts as a minor issue can quickly become a complete system failure when your AC is working hardest. Early repairs are almost always less expensive than emergency replacements during peak summer demand.
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