Heat Pump Installation in Cedar Crest, MA

Year-Round Comfort That Actually Works

Our professional heat pump installation keeps your family comfortable while reducing your energy bills by half.

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Professional Heat Pump Installers

What Proper Installation Gets You

Your heating bills drop. Your cooling costs shrink. You stop worrying about whether your system will make it through another New England winter.

A properly installed heat pump handles both heating and cooling more efficiently than your old system ever could. You’re not just replacing equipment—you’re upgrading to technology that works with Massachusetts weather, not against it.

When we install your heat pump correctly the first time, you avoid the service calls, the surprise breakdowns, and the frustration of a system that never quite keeps up. You get reliable comfort that doesn’t cost a fortune to run.

Cedar Crest Heat Pump Experts

We Know What Works Here

We’ve been keeping Plymouth County homes comfortable for years. We’ve installed heat pumps in hundreds of local homes, so we understand exactly what works in this climate and what doesn’t.

Our team knows the specific challenges of heating and cooling homes in Massachusetts. We’re not just dropping in equipment and hoping for the best—we’re sizing, installing, and setting up your system based on real experience with homes just like yours.

Over 12,000 local homeowners trust us with their comfort. Many join our Dempsey Comfort Club for ongoing maintenance and priority service because they know we’ll be here when they need us.

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Heat Pump Installation Process

Here's How We Handle Your Installation

First, we assess your home’s heating and cooling needs. We measure your space, check your electrical setup, and determine the right size heat pump for your specific situation. Getting this right matters—an oversized or undersized system won’t perform efficiently.

Next, we handle the installation itself. This includes setting up the outdoor unit, installing the indoor components, connecting the refrigerant lines, and integrating everything with your existing electrical system. We test everything thoroughly before we consider the job complete.

Finally, we walk you through your new system. You’ll learn how to use it well, maintain it, and maximize your investment. We’re available for questions and ongoing service through our Comfort Club membership program.

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Complete Heat Pump Services

What's Included in Your Installation

Your heat pump installation includes proper sizing calculations, professional installation of all indoor and outdoor components, electrical connections, refrigerant line installation, and complete system testing. We handle permits and confirm everything meets local codes.

We also provide thorough system commissioning—that means we fine-tune your heat pump’s settings for optimal performance in your specific home. Many contractors skip this step, but it’s necessary for getting the efficiency and comfort you’re paying for.

You’ll receive operating instructions, maintenance recommendations, and information about our Dempsey Comfort Club membership program. This gives you priority scheduling, regular maintenance, and the security that your system will keep running efficiently year after year.

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Most heat pump installations take one full day, though technical installations might require two days. The timeline depends on factors like whether we need to run new electrical lines, the accessibility of installation locations, and whether we’re replacing an existing system or installing in a new location. We’ll give you a clear timeline during our initial assessment so you know exactly what to expect and can plan accordingly.
Modern heat pumps work well in Massachusetts, even during cold winters. Today’s cold-climate heat pumps can efficiently heat your home in temperatures well below freezing. While they may need backup heating during the coldest days, they’ll handle the majority of your heating needs efficiently. We only recommend heat pump models that we know perform reliably in New England weather conditions based on our experience with local installations.
Heat pump sizing depends on your home’s square footage, insulation levels, window types, ceiling height, and local climate factors. An oversized unit will cycle on and off frequently, wasting energy and properly failing to dehumidify. An undersized unit will struggle to maintain comfortable temperatures. We perform detailed load calculations during our assessment to determine the exact capacity your home needs for optimal efficiency and comfort.
Yes, we can install a heat pump regardless of your current heating system. Many homeowners keep their existing system as backup heating while using the heat pump as their primary heating and cooling source. Others choose to replace their old system completely. We’ll evaluate your current setup and recommend the best approach based on your home’s needs, your comfort preferences, and your energy savings goals.
Heat pumps need regular filter changes, annual professional maintenance, and occasional cleaning of the outdoor unit. The indoor filters should be changed every 1-3 months depending on usage and household conditions. Professional maintenance includes checking refrigerant levels, cleaning coils, testing electrical connections, and verifying optimal performance. Our Dempsey Comfort Club members receive priority scheduling for maintenance visits and regular system checkups to prevent problems before they start.
Most homeowners see 30-50% reductions in their heating and cooling costs after switching to a properly installed heat pump. Your actual savings depend on your current system’s efficiency, your home’s insulation, local utility rates, and how you use your system. Heat pumps are significantly more efficient than electric baseboard heating and can provide substantial savings compared to oil or propane heating. We can provide estimates based on your current energy usage during our consultation.