HVAC Contractor in Pembroke, MA

Your System Works When You Need It

Fast, reliable HVAC service that keeps your home comfortable year-round, backed by local expertise you can trust.

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Best HVAC Company Pembroke

Comfort That Actually Lasts

When your HVAC system works right, you forget it’s even there. No more worrying about whether your heat will kick on during a February cold snap or if your AC will handle July’s worst heat wave.

You get consistent temperatures throughout your home. Your energy bills stay predictable instead of spiking every month. Most importantly, you’re not dealing with emergency breakdowns at the worst possible times.

That’s what proper HVAC service looks like. Your system becomes something you can actually rely on, instead of something you’re constantly stressed about. You sleep better knowing your family stays comfortable no matter what Massachusetts weather throws at you.

Heating Contractor Pembroke MA

We Know Plymouth County HVAC

Dempsey Energy has built relationships with over 12,000 local homeowners because we understand what works in this area. We know how coastal humidity affects your AC efficiency and how quickly our winter temperatures can stress an aging furnace.

Our technicians live and work in Plymouth County. They’ve seen every type of system, every common problem, and every shortcut that causes bigger issues down the road. When you call us, you’re getting someone who knows your neighborhood and understands exactly what your home needs.

We’re not the biggest HVAC company in Massachusetts, and we’re not trying to be. We focus on doing right by our local customers, which is why so many of them join our Dempsey Comfort Club for ongoing service.

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HVAC Services Pembroke MA

Here's How We Handle Your Service

First, we listen to what’s happening with your system. No assumptions, no rushing to sell you something new. We ask the right questions to understand whether you’re dealing with an emergency or planning ahead.

Our technician arrives on time with the tools and parts needed for most common repairs. They diagnose the actual problem, explain what they found in plain English, and give you upfront pricing before any work begins. No surprises on the bill.

If it’s a simple repair, we fix it that day. If your system needs replacement, we walk through your options based on your home’s specific needs and your budget. Either way, you know exactly what you’re getting and why it makes sense for your situation.

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HVAC System Repair Pembroke

Complete HVAC and Plumbing Services

We handle everything from routine maintenance to complete system replacements. Furnace repairs, AC installations, ductwork, and emergency service calls. Plus full plumbing services when you need them.

Our Dempsey Comfort Club members get priority scheduling and maintenance reminders, so small problems get caught before they become expensive emergencies. We keep detailed records of your equipment and service history, which means faster diagnosis and better recommendations over time.

Whether your heating system won’t turn on, your AC is blowing hot air, or you’re planning a system upgrade, we have the experience and equipment to handle it right. Licensed, insured, and focused on getting your home comfortable again as quickly as possible.

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We offer 24/7 emergency service and typically respond within 2-4 hours for urgent calls. During extreme weather events, response times may be longer due to high demand, but we prioritize calls based on safety concerns and system failures. Emergency situations include no heat when temperatures drop below freezing, no cooling during heat waves above 85°F, gas leaks, or electrical issues with your HVAC system. We keep common parts stocked on our trucks to handle most emergency repairs the same day.
Our maintenance service includes a complete system inspection, cleaning of key components, filter replacement, and testing of all safety controls. We check refrigerant levels, inspect electrical connections, clean condenser coils, and test thermostat operation. For heating systems, we inspect the heat exchanger, test the ignition system, and check venting. We also provide a written report of our findings and recommendations for any issues we discover. Dempsey Comfort Club members receive priority scheduling and discounted rates on repairs.
Generally, if your system is under 10 years old and the repair cost is less than half the replacement cost, repair makes sense. However, frequent breakdowns, rising energy bills, uneven heating or cooling, and systems over 15 years old often indicate replacement is more cost-effective. We’ll assess your specific situation and provide honest recommendations based on your system’s condition, your home’s needs, and your budget. We never pressure you into unnecessary replacements and always explain the reasoning behind our recommendations.
Yes, we provide clear, upfront pricing before any work begins. For service calls, we charge a diagnostic fee that’s applied toward any repair work. For installations, we provide detailed written estimates that break down equipment, labor, and any additional materials needed. We don’t believe in surprise charges or hidden fees. If we discover additional issues during the work, we’ll discuss them with you and get approval before proceeding. Our goal is complete transparency so you can make informed decisions about your HVAC investment.
We service all major HVAC brands including Carrier, Trane, Lennox, Rheem, Goodman, York, and many others. For new installations, we work with several trusted manufacturers to provide options that fit different budgets and efficiency requirements. We’ll recommend brands based on your specific needs, local climate conditions, and long-term value rather than pushing one particular manufacturer. Our technicians receive ongoing training on new equipment and technologies, so we can properly service both older systems and the latest high-efficiency models.
Yes, we are fully licensed and insured for both HVAC and plumbing work in Massachusetts. Our technicians hold the appropriate state licenses and certifications, including EPA certification for refrigerant handling. We carry comprehensive liability insurance and workers’ compensation coverage to protect both our customers and our employees. We can provide proof of insurance and licensing upon request. This coverage ensures that you’re protected if anything goes wrong during the work, and it demonstrates our commitment to operating as a legitimate, professional service company.