When your water heater fails at 6 AM or your kitchen sink backs up during dinner prep, you need more than a quick patch job. You need a plumber who shows up fast, diagnoses the real problem, and fixes it so it stays fixed.
That’s exactly what you get with our licensed plumbing services in Medway, MA. No more cold showers stretching into day three. No more mopping up water from that “small” leak that’s somehow gotten worse. No more wondering if you’re getting ripped off because the price keeps changing.
Our NATE-certified technicians arrive with fully stocked trucks, identify the issue quickly using advanced diagnostic tools, and get your plumbing back to working order. You’ll know exactly what the repair costs upfront, and you can count on the work lasting.
Dempsey Energy started as a family-run oil company back in 1992. By 2001, we’d expanded into licensed HVAC and plumbing services, and we’ve been helping Medway homeowners ever since.
We know this area. We understand how the older homes built around 1977 develop specific plumbing issues. We’ve seen what works and what doesn’t in Massachusetts winters. And we’ve built our reputation on treating every customer like family—which means honest pricing, quality work, and showing up when we say we will.
Our team includes licensed, NATE-certified technicians who take pride in their work. We’re not the guys who disappear after cashing your check. We’re your neighbors, and we plan to stay that way.
Here’s how we handle your plumbing repair from start to finish. First, you call us—day or night, weekend or holiday. We answer, not some answering service. Our dispatcher gets the details and gives you a realistic arrival window.
Our licensed technician shows up in a fully stocked truck with the tools and parts needed for most common repairs. We’ll assess the situation, explain what’s wrong in plain English, and provide a transparent, upfront estimate before starting any work.
Once you approve the repair, we get to work using quality materials and proven techniques. We test everything thoroughly before we leave, clean up after ourselves, and make sure you understand what we’ve done. You get a clear invoice and the peace of mind that comes with knowing the job was done right.
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Our plumbing services cover everything from emergency repairs to planned installations. We handle burst pipes, clogged drains, water heater repairs and replacements, sump pump issues, and complete bathroom or kitchen plumbing renovations.
In Medway’s mix of older and newer homes, we see everything from original cast iron pipes that need updating to newer systems requiring routine maintenance. We work on all major brands and types of plumbing fixtures, from traditional tank water heaters to modern tankless systems.
What sets our service apart is our local knowledge combined with modern techniques. We understand how Medway’s soil conditions affect sewer lines, how the area’s hard water impacts fixtures, and what solutions work best for homes in this climate. Every repair comes with our commitment to quality materials, professional workmanship, and transparent pricing that won’t surprise you when the bill arrives.
We provide 24/7 emergency plumbing services in Medway, MA, and our goal is to respond as quickly as possible—typically within an hour for true emergencies. When you have a burst pipe flooding your basement or a sewage backup threatening your home, every minute counts.
Our emergency technicians carry fully stocked trucks with the most commonly needed parts and tools, which means we can often complete the repair on the first visit. We understand that plumbing emergencies don’t wait for convenient times, which is why we maintain the same high standards and transparent pricing whether it’s 2 PM on a Tuesday or 2 AM on Christmas morning.
Yes, we provide free, transparent estimates for all plumbing work in Medway, MA. Our licensed technicians will assess your plumbing issue, explain what needs to be done in clear terms, and provide you with an upfront price before any work begins.
We believe you should know exactly what you’re paying for and why. Our estimates include labor, materials, and any applicable fees—no hidden charges or surprise add-ons when the job is complete. This transparency is part of our commitment to treating every customer fairly and building long-term relationships based on trust.
We repair and replace all types of water heaters in Medway homes, including traditional tank units, tankless systems, and hybrid heat pump models. Common issues we address include no hot water, insufficient hot water, strange noises, leaks around the unit, and rusty or discolored water.
Our NATE-certified technicians can quickly diagnose whether your water heater needs a simple repair, component replacement, or full system replacement. We work with all major brands and can help you choose the most energy-efficient option if replacement is needed. Given that many Medway homes have water heaters that are 8-12 years old or older, we often recommend proactive maintenance to extend system life and prevent unexpected failures.
Absolutely. All our plumbers hold proper Massachusetts licenses from the Board of State Examiners of Plumbers and Gas Fitters, and many also carry gas fitting licenses for work on water heating systems and other gas appliances. We’re fully bonded and insured to protect both you and your property.
Our technicians also maintain NATE certification, which represents the highest standard in HVAC and plumbing technical competency. We invest in ongoing training to stay current with the latest techniques, local codes, and equipment. When you hire Dempsey Energy, you’re getting technicians who meet or exceed all state requirements and industry standards.
Plumbing repair costs in Medway typically range from $116 to $387 for common issues, though the exact price depends on the specific problem, parts needed, and complexity of the repair. Emergency services and major repairs like sewer line replacement will cost more, but we always provide transparent pricing upfront.
We offer free estimates so you know the exact cost before we start work. Our pricing includes labor, quality materials, and proper disposal of old components. We also provide maintenance plans and offer discounts for veterans, seniors, and first responders as our way of giving back to the Medway community that has supported us for over two decades.
Yes, we offer maintenance plans through our Dempsey Comfort Club, which includes regular plumbing system inspections and priority service scheduling. These plans are designed to catch small issues before they become expensive emergencies and help extend the life of your plumbing systems.
Our maintenance program includes annual inspections of water heaters, sump pumps, and main plumbing lines, plus priority scheduling for any needed repairs. Members also receive discounts on parts and labor. Given that many Medway homes have aging plumbing systems, regular maintenance is one of the most cost-effective ways to avoid major repairs and ensure your plumbing continues working reliably year-round.
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