You wake up to hot water that flows when you turn the handle. Your drains clear completely, not just temporarily. Your basement stays dry during the next storm.
That’s what happens when plumbing repairs are done right the first time. No callbacks, no surprises, no wondering if the fix will hold. Just reliable plumbing that works when you need it.
Our approach focuses on actually solving the problem, not just treating symptoms. When we’re finished, you can trust your plumbing to do its job without thinking about it.
We’ve been solving plumbing problems in Quincy since 1992. We understand what Massachusetts winters do to pipes in older homes, and we know the specific challenges that come with New England plumbing systems.
Over 12,000 local customers trust us because we show up when we say we will, explain what we found, and fix it properly. We’re licensed and insured for all plumbing work in Norfolk County.
What sets us apart is simple: we focus on actually solving problems, not just patching them temporarily. Our Dempsey Comfort Club shows we’re thinking long-term about your home’s systems.
When you call, you get a real person who understands plumbing emergencies don’t wait for business hours. We ask the right questions to understand what’s happening and give you a realistic timeframe for arrival.
Our plumber shows up with professional equipment and explains what we found before starting any work. No surprises, no hidden costs. You’ll know exactly what needs to be done and what it will cost.
We complete the repair, test everything thoroughly, and make sure it’s working properly before we leave. You get a warranty that covers both parts and labor, so you know the work is guaranteed.
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In Quincy’s older housing stock, we frequently handle pipe replacements, water heater issues, and problems related to aging plumbing systems. Frozen pipes are common during Massachusetts winters, especially in homes with older insulation.
We handle drain cleaning, fixture installations, and repairs to galvanized pipes that are common in homes built before the 1970s. Each situation is different, but we have experience with the specific challenges that come with New England plumbing.
Whether it’s a burst pipe flooding your basement or a water heater that’s been making strange noises, we handle the full scope of residential plumbing issues. Emergency repairs get priority response because water damage doesn’t wait.
Emergency response times depend on the situation and current demand, but we prioritize calls involving active leaks, burst pipes, or situations that could cause property damage. When you call, we’ll give you a realistic timeframe and talk you through any immediate steps you can take to minimize damage while waiting for our arrival.
We understand that plumbing emergencies don’t follow a schedule. That’s why we maintain emergency response capability and focus on getting to situations that could cause significant property damage as quickly as possible.
Yes, we’re fully licensed and insured to perform plumbing work throughout Quincy and Norfolk County. This means we’re qualified to handle everything from simple repairs to complex installations that require permits and inspections.
Our licensing ensures we’re up to date on local building codes and regulations specific to Massachusetts, which is especially important in older homes common throughout the Quincy area. We handle all permit requirements and inspections when needed.
In Quincy’s older housing stock, we frequently deal with pipe replacements, water heater issues, and problems related to aging plumbing systems. Frozen pipes are common during Massachusetts winters, especially in homes with older insulation.
We also handle a lot of drain cleaning, fixture installations, and repairs to galvanized pipes that are common in homes built before the 1970s. Each situation is different, but we have experience with the specific challenges that come with New England plumbing.
Yes, we stand behind our work with warranties that vary depending on the type of service performed. Repairs and installations come with guarantees that cover both parts and labor for a specified period.
We’ll explain the warranty terms for your specific job before starting work. If something isn’t working properly after we’ve completed the job, we’ll come back and make it right at no additional charge during the warranty period.
The Dempsey Comfort Club is designed for homeowners who want to stay ahead of plumbing and HVAC problems rather than just react to them. Members get priority scheduling, discounts on repairs, and regular maintenance reminders to help prevent emergency situations.
The program includes benefits for both plumbing and heating systems since many problems can be caught early with routine attention. It’s particularly valuable for older homes that need more frequent maintenance to keep everything running smoothly.
We provide upfront pricing before we start any work, so you know exactly what to expect. There are no surprises or hidden costs. We explain what needs to be done and what it will cost before beginning the repair or installation.
Our pricing is fair and transparent, reflecting the quality of work and materials we use. We’re focused on providing value through lasting solutions rather than temporary fixes that require multiple service calls.
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