When your plumbing works properly, you don’t think about it. That’s exactly how it should be.
You get hot water when you turn the handle. Your drains clear quickly without backing up. Your water pressure stays consistent throughout the house. The toilet flushes properly every time.
Most importantly, you’re not dealing with surprise leaks, emergency calls to plumbers, or the stress of wondering if that small drip is about to become a major problem. You have a local plumber you can count on – someone who knows your home’s plumbing system and responds quickly when you need us.
We’ve been serving Westwood and the surrounding Norfolk County area as both plumbing and HVAC professionals since 2001. We’re licensed Massachusetts contractors who understand local building codes and the specific plumbing challenges that come with homes in this area.
We’ve built our reputation on showing up when we say we will and fixing problems correctly the first time. Our customer base of over 12,000 homeowners speaks to the relationships we’ve built in the community.
Whether you’re dealing with an emergency or planning a bathroom renovation, you’re working with local professionals who live and work in the same area you do.
When you call, we listen to what’s happening and schedule a time that works for you. For emergencies, we respond as quickly as possible.
We arrive with the tools and parts needed for most common repairs. We assess the situation, explain what we found, and give you a clear estimate before starting any work.
During the repair, we keep your home clean and explain what we’re doing. We test everything thoroughly before we leave and make sure you understand how to avoid similar problems in the future. You get a clear invoice with no surprise charges.
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We handle the full range of residential plumbing services that Westwood homeowners need. Emergency repairs when pipes burst or water heaters fail. Drain cleaning when your kitchen sink backs up or the shower drains slowly. Installation work for new fixtures, water heaters, and bathroom renovations. Routine maintenance to catch small problems before they become expensive emergencies.
In Westwood, we frequently handle drain clogs, water heater repairs and replacements, toilet repairs, and fixture installations. Many homes in the area have older plumbing systems that require periodic maintenance and updates. We also see a lot of seasonal issues – frozen pipes in winter and sump pump problems during heavy rains.
Many of our customers join our Dempsey Comfort Club, which provides ongoing value and priority service. Since we also handle HVAC work, we can take care of multiple home systems during the same visit, saving you time and money.
Absolutely. All our plumbers are licensed Massachusetts professionals who understand state and local plumbing codes. This is crucial because Massachusetts has specific requirements for plumbing work, and using unlicensed contractors can create problems with permits, inspections, and insurance claims.
Our licensing means we can pull permits when needed, our work meets code requirements, and you have the protection that comes with hiring legitimate professionals. We also carry full insurance to protect both our workers and your property.
In Westwood, we frequently handle drain clogs, water heater repairs and replacements, toilet repairs, and fixture installations. Many homes in the area have older plumbing systems that require periodic maintenance and updates.
We also see a lot of seasonal issues – frozen pipes in winter and sump pump problems during heavy rains. Kitchen and bathroom renovations are common, along with emergency repairs when pipes burst or major leaks develop. Our experience with local homes means we understand the typical problems and come prepared with the right parts and tools.
Yes, through our Dempsey Comfort Club membership program. This provides regular maintenance for your plumbing and HVAC systems, helping catch small problems before they become expensive emergencies.
Members get priority scheduling, discounts on repairs, and regular system check-ups. It’s particularly valuable for older homes that need more frequent attention. The program is designed to save you money over time by preventing major breakdowns and extending the life of your plumbing systems. Many of our long-term customers find it gives them peace of mind knowing their systems are being professionally maintained.
Yes, since we provide both plumbing and HVAC services, we can often handle multiple systems during the same visit. This is especially convenient for issues involving water heaters, boiler repairs, or when you’re planning home improvements that affect both plumbing and heating.
It saves you time coordinating multiple contractors and often saves money since we’re already at your home. Our technicians are trained in both areas, so they can spot potential issues with related systems and address them efficiently.
For true emergencies like burst pipes or major leaks, we respond as quickly as possible, often within a few hours. We understand that plumbing emergencies don’t wait for convenient times – they happen on weekends, holidays, and in the middle of the night.
We offer 24/7 emergency service because we know heating and plumbing issues can occur at any time, especially during the cold months in Massachusetts. Our fully stocked trucks help us complete most repairs on the first visit, getting your plumbing back to normal as quickly as possible.
We provide upfront, transparent pricing so you know what to expect before we start any work. We give you a clear estimate after assessing the situation, and there are no surprise charges on your final invoice.
Costs vary depending on the specific issue and the type of repair needed, but we believe in honest pricing that reflects the quality of our work and materials. Our Dempsey Comfort Club members receive discounts on repairs, and we often find that regular maintenance saves money by preventing major breakdowns that cost much more to fix.
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