When your sink won’t drain or your toilet keeps running, you need more than a quick patch job. You need someone who shows up when they say they will, diagnoses the real problem, and fixes it right the first time.
No more waiting around for contractors who might show up. No more surprise charges that double your bill. No more temporary fixes that fail again next month.
You get clear communication about what’s wrong, what it takes to fix it, and what it costs before any work starts. Your plumbing works the way it should, and you can stop worrying about the next breakdown.
Dempsey Energy started as a family oil company and expanded into plumbing to better serve our community. We’ve been the go-to plumber in Pembroke for homeowners who need both emergency fixes and long-term solutions.
Our team is licensed, NATE-certified, and ready when you need us. We understand Plymouth County’s unique challenges with older plumbing systems and seasonal freeze concerns that affect many homes built in the 1970s.
With over 12,000 satisfied customers, we know what Pembroke homeowners face. From winter pipe problems to aging fixtures, we’ve seen it all and know how to fix it properly.
When you call, you’ll speak with someone who actually understands plumbing problems, not a call center. We’ll ask the right questions to understand what’s happening and schedule a time that works for you.
Our technician arrives with professional diagnostic equipment to identify the real problem, not just the symptoms. You’ll get a clear explanation of what’s wrong and an upfront price for the repair before any work begins.
Once you approve the work, we fix the problem using quality parts and proper techniques. No shortcuts or temporary patches. After the job is complete, we test everything to make sure it works properly and clean up the work area.
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Whether you’re dealing with a clogged drain, leaky pipe, or water heater problem, you get comprehensive plumbing services from licensed professionals. Our plumbing services in Plymouth County include leak repairs, fixture replacements, drain clearing, sewer line work, and water heater installations.
Pembroke’s historic homes, many built in 1975, face unique challenges with aging pipe materials and winter freeze concerns. We understand these local issues and know how to address them properly with solutions that last.
Our Dempsey Comfort Club membership includes preventive maintenance services designed to catch potential problems before they become expensive emergencies. This includes regular inspections, drain cleaning, water heater maintenance, and early detection of issues like small leaks or worn components.
The most common calls we receive involve clogged drains, leaky faucets, running toilets, water heater issues, and pipe leaks. During winter months, frozen pipe problems are frequent in Plymouth County due to temperature fluctuations.
Many older homes in Pembroke also need fixture replacements, pipe repairs, and updates to meet current plumbing codes. With homes averaging from the 1970s, we often see issues with aging pipe materials that are prone to corrosion and tree root infiltration in sewer lines.
Whether it’s a simple repair or a complex diagnostic challenge, our team has experience with the full range of residential plumbing issues that affect Pembroke homeowners.
Yes, we offer 24/7 emergency plumbing service for urgent issues like burst pipes, major leaks, or complete loss of water. Response time depends on your location in Pembroke and current demand, but our goal is to have a licensed technician at your home as quickly as possible.
When you call for emergency service, you’ll get an estimated arrival time and updates if anything changes. Our dispatcher can also provide specific guidance based on your situation until our technician arrives.
For major leaks, we recommend locating and turning off the main water shut-off valve to prevent water damage. This is usually near where the water line enters your home or by the water meter.
All our technicians are licensed and insured to perform plumbing work in Massachusetts, including Plymouth County and Pembroke specifically. This means we have the proper training, certifications, and insurance coverage required by state and local regulations.
You can request to see licenses and insurance documentation if needed. Working with licensed professionals protects you from liability issues and ensures the work meets local building codes and safety standards.
Our team includes NATE-certified technicians who stay current with Massachusetts plumbing codes and regulations. This expertise is especially important for Pembroke’s mix of historic and newer homes.
For major leaks, immediately locate and turn off the main water shut-off valve to prevent water damage. This is usually near where the water line enters your home or by the water meter. For toilet overflows, turn off the water supply valve behind the toilet.
If you smell gas near a water heater, leave the area immediately and call the gas company. Don’t use electrical appliances near standing water. Take photos or videos of any damage for insurance purposes.
Once you’ve addressed immediate safety concerns, call us for emergency service. Our dispatcher will provide additional guidance based on your specific situation and get a licensed technician to your home as quickly as possible.
Yes, we offer several ways to save on plumbing services. We provide discounts for seniors, veterans, and first responders as our way of giving back to the community that has supported us for decades.
Our Dempsey Comfort Club membership program includes preventive maintenance services, priority scheduling, and special benefits for members. Regular maintenance is especially important for Plymouth County homes due to seasonal temperature changes that can stress plumbing systems.
We also offer financing options through Service Finance Company, LLC for larger projects. All estimates are provided upfront with transparent pricing, so you know exactly what to expect before any work begins.
For non-emergency calls, we typically schedule service appointments within 24-48 hours, often offering same-day service depending on availability. Our trucks are fully stocked with common parts, so we can complete most repairs on the first visit.
Emergency plumbing service is available 24/7 for critical issues like burst pipes, major leaks, or complete system failures. Our goal is to have a licensed technician at your Pembroke home as quickly as possible, with response times varying based on location and current demand.
When you call, we’ll provide an estimated arrival time and keep you updated if anything changes. We understand that plumbing emergencies can’t wait, especially during winter months when pipe problems can cause significant damage quickly.
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