Dispatch Fee & Cancellation Policy

Dispatch Fee & Cancelation Policy

When an appointment is set with Dempsey Energy we collect a $99 dispatch fee for us to travel to a customer’s home. This covers a 15 minute diagnostic for the technician to assess the source of the problem. If the problem is detected within that timeframe and the client moves forward with the repair, the $99 fee is waived. If the diagnostic takes longer than 15 minutes, the $99 fee will still apply to cover the technicians time and effort.

If the customer cancels their appointment with Dempsey Energy this fee will not be refunded. You can contact our office staff from 8:00am – 4:30pm Monday-Friday.

Why Choose Dempsey Energy?

If we are fortunate enough to have you as a customer, we will treat you like you should be treated—as a partner in ensuring your property is cared for properly. We will work with you to meet your needs and requirements. We will not stop trying harder for you and doing all we can to foster this partnership.

Here are some of the things you can expect from us:

• Highly trained technicians
• Quality craftsmanship for each service with close attention to detail
• Variety of prices for each level of service to fit any budget
• Fully stocked trucks for faster repairs
• Emergency services available 24/7

Call Now to Get Started

Dempsey Energy is looking forward to showing you how much our company has grown and changed for the better. Allow us to be your go-to service team and we will do everything we can to be worthy of your trust.

Take the word of just one of our many satisfied customers! Request a service today to get started. Contact us at (617) 997-4310 or online!